URL Name. Related Articles Can someone else pick up and get in with my will call tickets? I haven't received my tickets in the mail yet.
What do I do? How are ticket prices and fees determined? Can you send my tickets to an address that's not my billing address? My tickets are at Will Call, but don't have my credit card. Helpful Links. This can cause delays in processing your order until we can clarify the matter with you. In order to receive the best service available, please review the information provided by these shippers. Operations will also be effected by our shippers observance of these listed holidays this information is subject to change without notice :.
This will show the exact shipping address where your package will be delivered. Always double check this information for accuracy and let us know immediatly if any changes need to be made. When your order arrives, please check it against the packing slip.
You must notify us immediately of any shortages or damage. If a product has been lost or damaged in transit, you must file a Claim with the shipper there will be a link on the shippers tracking page for this purpose , and notify us within 24 hours of the Carriers recorded delivery.
For damaged goods, the Carrier will typically schedule an appointment to inspect the shipment within 24 hours. Primarily for LTL freight shipments: Do Not sign for your shipment until you have confirmed an identical count of boxes, bags, rolls, bundles, pails, etc.
Shipping Beneficial Insects. This applies to most producers. On each product page there will be a " Shipping " tab or "Please Read" pop up box with detailed shipping info for that producer. Typical Cut-Off times. A Physical street address is required some exceptions.
Changing or Canceling Orders: Please notify us by phone one hour prior to the "cut off" time if you wish to change or cancel your order. Once submitted to the livestock producer, orders cannot be canceled. Please order as early as possible. We often get "slammed" with last minute orders, and we may not be able to process your order before the closing bell.
Livestock Shipments: Beneficial Insects, Nematodes, etc. For delivery of Livestock Shipments: Viability can only be guaranteed when shipped using a Next Day method with AM delivery when conditions require , and someone is available in person to accept and inspect the Livestock Shipment immediately upon delivery. If the delivery driver is instructed to leave a package in a cool, safe place for a short period of time, viability should not be compromised but cannot be guaranteed.
If no one is available and no instructions have been left, viability may be compromised and will not be guaranteed.
If you suspect a viability problem, you must contact us upon receipt, on the day of delivery for a replacement or return. The Postal Service does not provide a money-back guarantee if items sent via Priority Mail fail to arrive by the scheduled delivery date.
Orders will not be invoiced when they are received, only when shipped. In-Store Pickup : Local customers may select in-store pick up at checkout at no cost. When selected the item s are pulled and placed at the counter and an email will be sent out notifying the customer that the item s are ready to be picked up.
These items are placed onsite to serve our local market in which the merchandise will be delivered by Whitehead Hardware or picked up by the customer.
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